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Knowledge base
Our template applications
Apple devices
3
iPad and iPhone app
Apple TV
Jailbreak and Playback
Amazon Fire TV
1
Amazon Fire TV
Android devices
3
Android tablet and phone
Android TV
Root access and Playback
Computers & browser
2
Windows computer and browser
Mac and browsers
Chromecast
1
Chromecast
Smart TVs
2
Samsung Smart TV
LG Smart TV
Features
Access to your service
10
Register account service
User login
User settings page
Parental control
Device limit
View all 10
Customise your service
21
TV guides for linear TV (EPG)
My list
Content search
Watch offline
Continue watching
View all 21
Monetize your content
12
Monetisation models overview
Subscription model
Transactional model
Advertisement model
Day passes
View all 12
Preparing Your Service For Launch
Plan your streaming service
3
Where to start?
Set up checklist
Magine Pro Glossary
Third party accounts & contracts
7
Google Play Account
Apple's App Store Connect account
Mailchimp & Mandrill
Payment gateway agreement
Google Tag Manager
View all 7
Service branding
5
Domain and basic web set up
Design guidelines
Translations
Terms & Conditions, Privacy Policy and Cookies
Support page and FAQ
Populating your service with content
10
Populating your service with content
VOD specifications for transcoding
Metadata specifications for VoD
Upload content and metadata in a bulk
Connecting to S3 bucket
View all 10
Selling your service
2
Packages, offers and promotion codes
Adding advertisement revenue to your service
Communicating with your customers
4
Mailchimp integration
Mailchimp set up
Designing transactional emails
Transactional emails with Mandrill
Live Events
Set up your event
4
Live event specifications
Order your live event
Prepare your live event
Connect a live event feed
Magine Pro Console
Access to Magine Pro Console
3
Login to Magine Pro Console
Removing an account from Magine Pro console
Your Magine Pro Console account
Analytics
2
Template dashboards
Custom dashboard
Content
26
Media & Metadata
Release a new channel
Manage rights on broadcasts
Updating metadata on Live channel broadcasts
Release a new VOD
View all 26
Commercial
12
Create a package
Create offers
Disable and re-enable offers
Promo code creation
Bypass checkout codes
View all 12
Users
10
Create user accounts
Access to your content
User search
Handling customer information
Offer details
View all 10
Configuration
21
Branding
Welcome page
Menu configuration
Access rules
Content details
View all 21
Platform
Data
9
Raw data exports
Report: Users
Report: Viewing data
Report: Metadata assets
Report: Subscription data
View all 9
Billing
2
Dunning subscriptions
Billing subscriptions
Troubleshooting your service
Issues with apps
5
General troubleshooting steps for app and web player problems
Advanced troubleshooting steps for Android devices
Advanced troubleshooting steps for Apple devices
Advanced troubleshooting steps for the web player
Troubleshooting steps for Amazon Fire TV
Issues with payments & login
3
Troubleshooting payments
Troubleshooting login issues
Troubleshooting promotion codes
Issues with Magine Pro Console
5
Can't login to console
Transcoding: Review flagged and failed video files
Troubleshooting transactional emails
Input fields are prefilled with wrong information
Troubleshooting collections
Issues with transcoding
2
Transcoding: Review flagged and failed video files
VOD Pipeline error messages
Magine Pro Updates and Releases
Latest releases
1
Updates and new features 2020
Test
Test
1
test guru
Get in touch
Get in touch
1
Want to know more?
3rd party integrations
In-app payments
6
Apple: SVOD IAP offer creation
Apple: TVOD IAP offer creation
Google: SVOD IAP offer creation
Google: TVOD IAP offer creation
Amazon: SVOD IAP offer creation
View all 6